77g7 Privacy Policy
We are committed to protecting your personal data. This policy explains what information 77g7 collects, how we use it, and the rights you hold as a player in Bangladesh.
1. Introduction
77g7 ("we", "us", "our") operates the online casino and sports betting platform at 77g7.bet. We take the privacy of every registered user ("you", "your") seriously. This Privacy Policy sets out the categories of personal data we collect, the purposes for which we process it, the legal grounds for processing, who we may share it with, how we keep it secure, how long we retain it, and the rights you can exercise at any time. This policy applies to all users accessing 77g7 from Bangladesh, including from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi and all other regions.
By creating an account, making a deposit, or otherwise using 77g7, you confirm that you have read and understood this Privacy Policy and that you consent to our processing of your personal data as described herein. If you do not agree, please do not use the 77g7 platform. This policy should be read together with our Terms & Conditions.
Privacy at a Glance
2. Information We Collect
77g7 collects only the personal data necessary to provide you with a safe, compliant and functional gaming experience. We do not engage in excessive or unnecessary data collection. The categories below describe what we collect and from where.
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Identity DataFull name, date of birth, national ID number (where provided for KYC), and government-issued identification documents submitted during account verification.
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Financial DataDeposit amounts, withdrawal requests, bKash or Nagad wallet identifiers (masked), and payment card details processed by our payment providers. We do not store full card numbers on our servers.
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Location and Technical DataIP address, approximate location (country and city level, e.g. Dhaka, Chittagong, Sylhet), device type, operating system, browser type, and mobile network provider. Used to detect fraud and enforce eligibility.
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Usage and Behavioural DataPages visited, games played, bet amounts, session durations and click patterns. Used to improve the 77g7 platform and detect unusual activity.
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Communications DataMessages sent to our support team via email or live chat, feedback from contact forms, and responses to surveys or promotional communications you choose to engage with.
3. How We Use Your Information
77g7 processes personal data only for specific, documented and legitimate purposes. We do not use your data for purposes incompatible with those stated at the time of collection. Our primary processing purposes are:
- Account creation, authentication and ongoing account management, including identity verification and KYC compliance.
- Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa and Mastercard.
- Providing access to casino games, sports betting markets and other platform features, and personalising your experience where you have given consent.
- Detecting, investigating and preventing fraud, money laundering, underage gambling, bonus abuse and other prohibited conduct.
- Communicating with you about your account, transactions, security alerts, and (where opted in) promotional offers relevant to Bangladesh players.
- Complying with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.
Where we rely on your consent as the legal basis for processing — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. Withdrawal of consent does not affect processing carried out on other grounds such as contractual necessity or legal obligation.
4. Legal Basis for Processing
77g7 processes your personal data only where a lawful basis exists. The legal bases we rely on include: (a) Contract — processing necessary to perform the agreement between you and 77g7, including account management and payment processing; (b) Legal Obligation — processing required to comply with applicable legal and regulatory requirements, including KYC and anti-money-laundering rules; (c) Legitimate Interests — processing necessary for the legitimate interests of 77g7 such as fraud prevention and platform security, where those interests are not overridden by your rights; and (d) Consent — for certain activities such as marketing communications, where we rely on your explicit consent.
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure our interests do not override your fundamental rights. You may request information about any specific legitimate interests assessment by contacting us at the email in the footer.
5. Sharing Your Information
77g7 does not sell your personal data. We may share it with third parties only in the following limited circumstances:
- Payment providers — bKash, Nagad, Rocket, Upay, Visa and Mastercard partners receive only the transaction data required to process your deposit or withdrawal, and are bound by their own data protection obligations.
- Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and other licensed providers may receive a session token and gameplay data needed to deliver the game. They do not receive your full identity or financial profile.
- Fraud prevention and KYC services — third-party verification and anti-fraud providers who assist us in verifying identities and detecting suspicious activity, operating under strict confidentiality agreements.
- Legal and regulatory authorities — where we are required by law or court order to disclose personal data, we will do so and, where legally permitted, notify you of such disclosure.
In the event of a business reorganisation, merger or acquisition, your personal data may be transferred to the successor entity under privacy obligations at least as protective as those in this policy. You will receive advance notice and an opportunity to close your account if you object.
6. Cookies and Tracking Technologies
77g7 uses cookies and similar technologies such as local storage and session tokens to provide core platform functionality, maintain your logged-in session, remember your preferences, and collect aggregated analytics data. We do not use third-party advertising cookies or behavioural profiling cookies. Strictly necessary cookies — for example, session authentication cookies — cannot be disabled without rendering the platform non-functional. You may manage optional cookies through your browser settings.
We do not use cross-site tracking pixels, third-party social media widgets that collect data without your consent, or fingerprinting technologies. Our cookie usage is limited to what is operationally necessary to run 77g7 and to measure aggregate platform performance.
7. Data Retention
77g7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your active account and for at least five years following account closure, to comply with anti-money-laundering regulations and to resolve potential disputes. Transaction records are retained for a minimum of five years from the transaction date. Support communications are retained for two years from the date of the last interaction.
When personal data is no longer required and no legal obligation mandates continued retention, 77g7 will securely delete or anonymise it. Anonymised or aggregated data that cannot identify you may be retained indefinitely for statistical purposes. You may request early deletion — subject to legal retention obligations — by contacting support at the email address in the footer.
8. Your Privacy Rights
As a 77g7 user, you hold the following rights in relation to your personal data. To exercise any right, contact our support team using the email address in the footer. We will respond to all valid requests within 30 days.
Some rights are subject to limitations. We cannot delete data we are legally obligated to retain, and we cannot restrict processing strictly necessary to provide the core platform service. Where we cannot fulfil a request in full, we will explain the reasons in our response.
9. Security of Your Personal Data
77g7 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our measures include SSL/TLS encryption for all data in transit, encryption at rest for sensitive stored data, role-based access controls limiting staff access on a strict need-to-know basis, regular security assessments, and automated monitoring systems that detect anomalous access patterns.
In the event of a personal data breach likely to result in risk to your rights and freedoms, 77g7 will notify affected users without undue delay and take immediate steps to contain and remediate the breach. We maintain an internal breach response procedure to ensure incidents are handled promptly and transparently. No system is completely immune from security incidents; however, 77g7's security programme is designed to minimise both the likelihood and impact of such events.
10. Children's Privacy
The 77g7 platform is strictly for adults aged 21 and above. 77g7 does not knowingly collect personal data from individuals under 21. If we discover or are notified that we have collected data from a person under 21, we will immediately suspend the associated account, delete the collected data and void any associated balance. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
11. Changes to This Privacy Policy
77g7 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, notify registered users via their registered email address or via a prominent notice on the platform. We encourage you to review this policy periodically.
Your continued use of the 77g7 platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated policy. If you do not agree with changes, you should stop using the platform and request account closure. Your data will be handled under the previous policy terms until the effective date of the update.
12. Contact and Data Enquiries
If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 77g7 holds about you, please contact our support team using the email address shown in the footer of this website. When submitting a data request, please include your full registered name, registered mobile number, and a clear description of your request so we can identify your account and process your enquiry efficiently.
We aim to acknowledge all privacy-related enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6) and resolve them fully within 30 calendar days. For complex requests we may require up to 60 days; in such cases we will inform you of the extended timeline within the initial 30-day period. 77g7 does not charge a fee for handling standard data subject requests.
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